Privacy policy

This Privacy Policy describes how Glamoutlet ("the Website," "we," "us," or "our") collects, uses, and discloses your personal data when you visit threadsociety.online ("the Website"), use our services, make a purchase, or contact us in relation to the Website (collectively, "the Services"). For the purposes of this Privacy Policy, "you" and "your" refer to you as a user of the Services, whether you are a customer, website visitor, or any other individual whose information we have collected in accordance with this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Website, update the "Last Updated" date, and take any other legally required steps.

How We Collect and Use Your Personal Data

To provide the Services, we have collected the following categories of personal data from various sources over the past 12 months:

1. Information You Provide Directly:

   • Contact information, including your name, address, phone number, and email address.
   • Order information, including your name, billing address, shipping address, payment confirmation, email address, and phone number.
   • Account information, including your username, password, security questions, and other information used for security purposes for the account.
   • Customer support information, including details you choose to share when communicating with us, such as sending a message via the Services.

2. Information We Collect Automatically:

   • Usage data, which may include information about how you access and use our Website and your account, including device information, browser information, network connection details, IP address, and other data related to your interaction with the Services.

3. Information from Third Parties:

   • We may receive information about you from third parties, including service providers who may collect information on our behalf, such as:
     • Companies that support our Website and Services, like Shopify.
     • Payment processors who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payments, fulfill your orders, and provide you with the products or services you have requested.
     • When you visit our Website, open or click on emails we send, or interact with our Services or advertisements, we or third parties may automatically collect certain information using online tracking technologies such as pixels, web beacons, software development kits, third-party libraries, and cookies.

How We Use Your Personal Data

1. Providing Products and Services:

   • We use your personal data to provide the Services, fulfill our contract with you, process your payments, fulfill your orders, send notifications about your account, purchases, returns, exchanges, or other transactions, and manage your account.
   • We may also enhance your shopping experience by allowing Shopify to match your account with other Shopify services you may wish to use.

2. Marketing and Advertising:

   • We may use your personal data for marketing and advertising purposes, such as sending marketing, advertising, and promotional communications via email, SMS, or mail, and displaying advertisements for products or services.
   • If you are located in the EEA, the legal basis for these processing activities is our legitimate interest in selling our products in accordance with Art. 6(1)(f) GDPR.

3. Security and Fraud Prevention:

   • We use your personal data to detect, investigate, or take action against potential fraudulent, illegal, or malicious activities.
   • If you choose to use the Services and register for an account, you are responsible for keeping your login credentials secure.

4. Communication and Service Improvement:

   • We use your personal data to provide customer support and improve our Services. This is in our legitimate interest to respond to you, provide effective services, and maintain our business relationship with you in accordance with Art. 6(1)(f) GDPR.

Cookies

We use cookies on our Website to operate and improve our Website and Services, store your actions and preferences, perform analytics, and understand user behavior related to the Services. We may also allow third parties and service providers to use cookies on our Website to better tailor the Services, products, and advertisements on our Website and other websites to your interests.

Most browsers accept cookies automatically, but you can configure your browser to remove or reject cookies. However, this may negatively impact your user experience and cause some Services or functionalities to not work correctly.

Our Website recognizes the Global Privacy Control (GPC) signal, which allows you to opt out of certain uses or disclosures of your information. If you communicate your preference via GPC, we will treat such a signal as a valid request to opt out of shared use/targeted advertising for the associated browser or device.

How We Disclose Personal Data

We may disclose your personal data to third parties for contract fulfillment purposes, legitimate reasons, and other purposes in accordance with this Privacy Policy. This may include:

• Service providers who perform services on our behalf (e.g., IT management, payment processing, data analysis, customer support, cloud storage, fulfillment, and shipping).
• Business and marketing partners to provide you with services and show you advertisements.
• Affiliated companies within our corporate group in our legitimate interest to conduct a successful business.
• In connection with a business transaction such as a merger or bankruptcy, to comply with legal obligations, enforce applicable terms of use, and protect or defend the Services, our rights, and the rights of our users or others.

Your Rights

Depending on where you live, you may have some or all of the following rights regarding your personal data:

• Right to access/know the personal data we have about you.
• Right to request deletion of your personal data.
• Right to correct inaccurate personal data.
• Right to data portability, allowing you to obtain a copy of your personal data and request its transfer to a third party under certain conditions.
• Right to opt out of the sale or sharing of your personal data or targeted advertising.
• Right to restrict the processing of your personal data.
• Right to withdraw consent if we rely on your consent to process your personal data.
• Right to appeal our decision if we deny your request.
• Right to manage your communication preferences, including opting out of marketing emails.

You can exercise these rights by following the instructions on our Website or contacting us using the contact details provided below.

Complaints

If you have complaints about how we process your personal data, please contact us using the contact details below. If you are not satisfied with our response, you may have the right to appeal our decision by contacting us or filing a complaint with your local data protection authority.

International Users

We may transfer, store, and process your personal data outside the country where you live. Your personal data will also be processed by staff and third-party service providers and partners in such countries.

When transferring your personal data from Europe, we rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses or equivalent contracts issued by the relevant UK supervisory authority, unless the data transfer is to a country recognized as providing an adequate level of protection.

Contact

If you have questions about our privacy practices or this Privacy Policy, or wish to exercise any of your rights, please contact us at info@glamoutlet.online or 3331 Brown Road, Richmond, BC, V6X 0P5, CA.

For the purposes of applicable data protection laws, and unless otherwise stated, we are the controller of your personal data.